Horrible Service

Its been a week with no internet in my home, ive been logging calls with web africa for Vuma fibre. I recently moved in a property where they were using their services, that was a month ago. I than requested chabge of ownership i was given a form which i filled and sent it back on the 9th of June to email addess that was given to me. I did a follow up to check on the change of ownership with a consultant Pumeza P she said it was pending that was on the 23rd of June . On the 30th of June they did not deduct from previous owner , i was not contacted but instead the services was cancelled. Its been back and forth with different consultants every day . There is no other way you can contact them besides whatsapp where you speak to a robot. Their service is very poor and they take forever to get back to a client even now i dont have internet at home and its school holidays. Im so frustrated with Webafrica and Vuma