Horrible customer service

I wish to stress my distaste in the service delivery provided by Vumatel and Webafrica

1stly I paid on the 2nd of Aug and on the 9th of Aug when the contractor came, a date given to me by Webafrica, he shouted at me saying that he doesnt have equipment to install because I insisted on they do imstallation on a public holiday, I told him I was given the date, I did not request this date. Furthermore, he advised the connection is temporary and he will have to back to install the proper wiring because he didnt have stock, he never came back I informed a lady who called that day, and she said she would take it up with the service provider. She also never came back to me.

2ndly, my service has been active since 10 Aug and was advised that on the 1st of September it would be a pro rated amount charged and not the full amount, why are you now insisting on charging me for a whole month and not as agreed pro rated

This is just bad customer service amd the web Africa whatsapp service doesn't work either

You speak to a robot all.day who cant assist.