1 reviews | Active since Apr 2017
Horrible customer service
<p>I wrote a subject of horrible customer service but the truth is that there is no customer service at all. They don't reply to tickets, they don't reply to chats, they don't reply to follow up tickets. </p> <p> </p> <p>Over the the past ten years I've paid them at least 100k and they treat customers like trash. </p> <p> </p> <p>The sethics itself is great but if you need any personal contact - no matter what plan you are on (even business). Forget it. </p> <p> </p> <p> </p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah