Horrible connection(fibre **** really) and disgusting after sales support.

I cannot begin to express how I am so frustrated with a company that makes you pay upfront for usage(mind you the connection is as bad as RAIN).It is so unstable and I have to be right next to routers in order for my phone and laptop to work. my house is 60sqm and a very small flat.The ****my part is you pay for unstable connection before you even use it. I called in for support and their telephones are set up nicely to only onboard customers because sales option is open. the support option is non existent. Called Mandisa who sold the damn thing to me nicely she promised to log support call which she didn't, my airtime ran out talking to her and the ghel was just unbothered hey(didn't call me back again not interested in my complaint). Can One of your agents call me so that I cancel and look for a proper wireless network service that I can trust to resolve issues for me. Ya'll are too damn expensive to provide such **** service.!!!!!!!!!! You are worse than RAIN, I do not have wifi in my room which is right next to the spot where the routers are. WIFI that isn't wifi is a ****. WHAT IS SO DIFFICULT ABOUT AFTER SALES SUPPORT??? WE PAY AT THE BEGINNING OF THE MONTH FOR SERVICE WE NEVER GET?? HOW PATHETIC!!!!!!!!