RG
Rico G

1 reviews | Active since Mar 2019

04 Feb 2022, 13:03

********** support

The support is **********. I get disconnected every day, every morning I have to go through the long process to reconnect, they give me different stories everyday as to why I need to reconnect via messaging them on whatsapp ,even wrongfully saying that payment didn't reflect, when the wrong profile was being looked at instead of mine.

Now the agent is just ignoring my messages because I expressed my frustration and asked for the issue to be resolved.

Worst support experience of my life!

0
Replies (3)
RG
Rico G's update05 Feb 2022, 17:47
Reviewer Update
Issue still not resolved!! Webafrica such a time waster
RG
Rico G's update06 Feb 2022, 12:28
Reviewer Update
Another day no connection , issue not resolved. Support ignores me via whatsapp
RG
Rico G's update07 Feb 2022, 08:07
Reviewer Update
Another day no connection, and no matter how hard I try to get support, I just get ignored. Really disappointing!