KK
Kyle K

1 reviews | Active since Aug 2024

07 Apr 2026, 12:06

Hi Webafrica team, I just want to take a moment to highlight the absolutely outstanding service I received

Hi Webafrica team, I just want to take a moment to highlight the absolutely outstanding service I received. After recently upgrading my internet package, I needed assistance updating my PPPoE settings and was struggling to get everything working correctly. I reached out via WhatsApp, and I was genuinely impressed I didn’t even wait three minutes before being assisted. Noni handled my query quickly, professionally, and with complete confidence. She resolved the issue on her side, ensured everything was working perfectly, and my upgraded speed was active immediately. The entire experience was seamless, efficient, and stress-free exactly what great customer service should be. A big thank you to Noni and the Webafrica team for having such capable, responsive, and customer-focused staff. This level of service truly stands out. Kind regards, Kyle

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Replies (1)
Webafrica
Webafrica's reply07 Apr 2026, 12:33
Official
Hi Kyle.
 Thank you for recognising the effort our team puts into delivering efficient service. Your feedback motivates us to continue raising the standard.
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Warm regards, 
Webafrica Crew