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Hi Branden,  we understand how frustrating it must be to wait for your order. We’ve located your account with the details provided. Could you please confirm if any installation has been done, as the service currently shows as active on our system? This will help us ensure everything is correctly updated and address any discrepancies. We appreciate you bringing this to our attention and are ready to assist in getting this sorted promptly. Warm regards,
Webafrica Crew