LG
Lester G

1 reviews | Active since Feb 2010

06 May 2017, 14:32

Hero to zero

<p>my adsl has been going off everyday this week during ge day. But the same old story. Switch off switch on, unplug filter. Swal lines. We restting port. Yet early morning and night it works? Then the selective responses on queries is disgusting. U will harsly find anyone with their "live" chat function. Logged a query but I know wont get any response. As I am typing this i am on hold to the call center going over 10 mins listening to the most annoying music and a blaring volume. What happened to this company i once promoted. </p>

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Replies (1)
Webafrica
Webafrica's reply09 May 2017, 07:55
Official

Hello ,

Thank you so much for your enquiry.

Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah