Helpful during the week on the bot

Hi Berna, thank you for sharing your experience.It’s good to hear the bot was helpful during the week, although it’s clear the experience over the weekend didn’t feel as smooth or consistent. Delays or difficulty getting support when you need it can definitely be frustrating.Your feedback around the difference in support experience across different times has been noted, as consistency is an important part of the service experience.Warm regards,
 Webafrica Crew