R
Rahul
1 reviews | Active since Aug 2026
28 Aug 2026, 11:02
Helpful
Helpful. A consultant by the name of Omphile was really helpful! Why I won’t give 5 stars is because none of the promised callbacks happened so when phoning, you have to restart your query with different consultants.
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Webafrica's replyOfficial
28 Aug 2026, 11:35Hi Rahul
A big shoutout to Omphile for being so helpful! 💗 We’re glad they could make a positive difference and get you the assistance you needed.We also understand why the missed callbacks took away from the experience. Having to start from scratch with a new consultant each time you reach out is frustrating, especially when you were expecting someone to follow up. That’s not the seamless support journey we’re aiming for, and we appreciate you calling it out.For a little more control between conversations, the Webafrica App gives you a convenient way to manage your services and account from your phone. Thanks for the honest feedback and for recognising Omphile’s effort.
Warm regards,
Webafrica Crew
A big shoutout to Omphile for being so helpful! 💗 We’re glad they could make a positive difference and get you the assistance you needed.We also understand why the missed callbacks took away from the experience. Having to start from scratch with a new consultant each time you reach out is frustrating, especially when you were expecting someone to follow up. That’s not the seamless support journey we’re aiming for, and we appreciate you calling it out.For a little more control between conversations, the Webafrica App gives you a convenient way to manage your services and account from your phone. Thanks for the honest feedback and for recognising Omphile’s effort.
Warm regards,
Webafrica Crew
Webafrica's reply28 Aug 2026, 11:35
Official
Hi Rahul
A big shoutout to Omphile for being so helpful! 💗 We’re glad they could make a positive difference and get you the assistance you needed.We also understand why the missed callbacks took away from the experience. Having to start from scratch with a new consultant each time you reach out is frustrating, especially when you were expecting someone to follow up. That’s not the seamless support journey we’re aiming for, and we appreciate you calling it out.For a little more control between conversations, the Webafrica App gives you a convenient way to manage your services and account from your phone. Thanks for the honest feedback and for recognising Omphile’s effort.
Warm regards,
Webafrica Crew
A big shoutout to Omphile for being so helpful! 💗 We’re glad they could make a positive difference and get you the assistance you needed.We also understand why the missed callbacks took away from the experience. Having to start from scratch with a new consultant each time you reach out is frustrating, especially when you were expecting someone to follow up. That’s not the seamless support journey we’re aiming for, and we appreciate you calling it out.For a little more control between conversations, the Webafrica App gives you a convenient way to manage your services and account from your phone. Thanks for the honest feedback and for recognising Omphile’s effort.
Warm regards,
Webafrica Crew