Held Hostage by Webafrica - DO NOT SIGN UP WITH THESE ****S

Webafrica has not cancelled more line despite numerous requests since September 2021. I requested that no installation team be sent out, not to send the hardware and to cancel my unopened line due to poor service delivery and even worse communication channels which eat up hours of your day with no end in sight.

To date my line is not canceled and they are invoicing me for a product which they did not delivery, install or is actively working.

I had made arrangements with another service provider to which I had absolute pleasure dealing with from placement of order, commitment of installation and delivery of products. Unfortunately I am unable to activate this service due to the incompetence and poor communication skills of WEBAFRICA. Constant transfer from agent to agent via the call center to a dead line after 49mins of holding. Unfulfilled empty promises by chat agents. Does anybody know how to do their job here?

Original request to cancel in September 2021 Second request January 17 Third request January 18 Forth request January 19 Fifth and Sixth January 20

STILL NOT CLOSED!!!