KR
Keshree R

1 reviews | Active since Jun 2014

11 Apr 2018, 17:30

Heinrich Dourie

My confidence is restored in customer service, in this day and age, after dealing with Heinrich Dourie. He really went out of his way, in such a pleasant manner to assist me with my LTE service. Although I've had to wait for a month for my internet to be up and running, he has made up for all that inconvenience. I do hope that Webafrica use him as a role model when training their service support. He is exceptional. Keep it up.

0
Replies (1)
Webafrica
Webafrica's reply12 Apr 2018, 09:31
Official

Hello Keshree

Thank you for your time and efforts

We cannot thank you enough for your kind words - Heinrich smiles from ear to ear in utter appreciation of your efforts . We have ensured he received the most deserved accreditation

We will do all we can for you as our client with every interaction - we are so happy that his Webafrica service moved you to this positive sentiment

Regards,

Webafrica