CR
Chipo R
1 reviews | Active since Feb 2019
27 Aug 2026, 12:45
Had the best experience with the last Agent he resolved my issues promptly
Had the best experience with the last Agent he resolved my issues promptly. The previous one wasnt’ as good though
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Replies (1)
Webafrica's replyOfficial
27 Aug 2026, 12:56Hi Chipo,
We're glad your most recent interaction ended on a positive note and that the agent was able to resolve your concerns promptly. We also recognise that your earlier experience did not meet the same standard, and that contrast is important for us to acknowledge. We’ll also keep looking for ways to make the quality of support more consistent, so every interaction has the same opportunity to leave a positive impression.
Keep track of your connection, usage, and updates all in one place with the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew
We're glad your most recent interaction ended on a positive note and that the agent was able to resolve your concerns promptly. We also recognise that your earlier experience did not meet the same standard, and that contrast is important for us to acknowledge. We’ll also keep looking for ways to make the quality of support more consistent, so every interaction has the same opportunity to leave a positive impression.
Keep track of your connection, usage, and updates all in one place with the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew
Webafrica's reply27 Aug 2026, 12:56
Official
Hi Chipo,
We're glad your most recent interaction ended on a positive note and that the agent was able to resolve your concerns promptly. We also recognise that your earlier experience did not meet the same standard, and that contrast is important for us to acknowledge. We’ll also keep looking for ways to make the quality of support more consistent, so every interaction has the same opportunity to leave a positive impression.
Keep track of your connection, usage, and updates all in one place with the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew
We're glad your most recent interaction ended on a positive note and that the agent was able to resolve your concerns promptly. We also recognise that your earlier experience did not meet the same standard, and that contrast is important for us to acknowledge. We’ll also keep looking for ways to make the quality of support more consistent, so every interaction has the same opportunity to leave a positive impression.
Keep track of your connection, usage, and updates all in one place with the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew