BT
Busisiwe T
1 reviews | Active since Sept 2023
25 May 2026, 16:18
Had no internet connection for a week and a half
Had no internet connection for a week and a half. Spoke with close to 10 consultants and was only finally helped by Yolanda today. Only got the internet running today
Helpful (0)
Replies (1)0
Replies (1)Webafrica's replyOfficial
25 May 2026, 16:32Hi Busisiwe, We’re really sorry to hear about the extended downtime and the frustration of having to speak to multiple consultants before finally getting your connection restored. Being without internet for that long is definitely not the experience we want for you.We’re glad to hear that Yolanda was able to assist and finally get your internet up and running today. We understand how disruptive the delay was, and we appreciate your patience while this was being resolved.Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply25 May 2026, 16:32
Official
Hi Busisiwe, We’re really sorry to hear about the extended downtime and the frustration of having to speak to multiple consultants before finally getting your connection restored. Being without internet for that long is definitely not the experience we want for you.We’re glad to hear that Yolanda was able to assist and finally get your internet up and running today. We understand how disruptive the delay was, and we appreciate your patience while this was being resolved.Warm regards,
Webafrica Crew
Webafrica Crew
