T
Taryn

1 reviews | Active since Apr 2026

25 Apr 2026, 08:50

Had an issue with sp...

Had an issue with speed took a bit to get back to me but as soon as they did sorted it out retested line and checked if all working

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Replies (1)
Webafrica
Webafrica's reply28 Apr 2026, 08:33
Official
Hi Taryn, thanks for sharing your experience,  and I’m really glad to hear that once the team got back to you, they were able to get your speed issue sorted and properly retest your line to make sure everything was working as it should. We do also hear you on the delay in response at the beginning. Even when the final outcome is positive, waiting longer than expected can be frustrating, and that’s something we continuously work on improving. What matters most here is that the issue was properly investigated and resolved, and we’re pleased the service is now performing as expected for you. If anything else comes up, we’re here and ready to assist. Warm regards,
Webafrica Crew