JZ
Jaco Z
1 reviews | Active since Mar 2025
05 May 2026, 16:07
Had a issue after upgrading to a faster line
Had a issue after upgrading to a faster line. Took some effort to get to the right person, but once I got to Rory, he had it sorted within minutes. All in all it went pretty well using the chat platform.
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Replies (1)
Webafrica's replyOfficial
05 May 2026, 16:19 Hi Jaco.
We’re glad to hear that things were ultimately resolved and that the upgrade experience worked out well for you.We do acknowledge that it took a bit of effort to reach the right person, and we appreciate your patience in getting there. It’s great to know that once you connected with Rory, he was able to sort everything out quickly and get you back on track within minutes. We’ll be sure to pass the recognition on to him.We also appreciate your feedback on the chat platform experience. If there’s ever anything we can do to make that journey even smoother from the start, we’re always here and ready to help.
Warm regards,
Webafrica Crew
We’re glad to hear that things were ultimately resolved and that the upgrade experience worked out well for you.We do acknowledge that it took a bit of effort to reach the right person, and we appreciate your patience in getting there. It’s great to know that once you connected with Rory, he was able to sort everything out quickly and get you back on track within minutes. We’ll be sure to pass the recognition on to him.We also appreciate your feedback on the chat platform experience. If there’s ever anything we can do to make that journey even smoother from the start, we’re always here and ready to help.
Warm regards,
Webafrica Crew
Webafrica's reply05 May 2026, 16:19
Official
Hi Jaco.
We’re glad to hear that things were ultimately resolved and that the upgrade experience worked out well for you.We do acknowledge that it took a bit of effort to reach the right person, and we appreciate your patience in getting there. It’s great to know that once you connected with Rory, he was able to sort everything out quickly and get you back on track within minutes. We’ll be sure to pass the recognition on to him.We also appreciate your feedback on the chat platform experience. If there’s ever anything we can do to make that journey even smoother from the start, we’re always here and ready to help.
Warm regards,
Webafrica Crew
We’re glad to hear that things were ultimately resolved and that the upgrade experience worked out well for you.We do acknowledge that it took a bit of effort to reach the right person, and we appreciate your patience in getting there. It’s great to know that once you connected with Rory, he was able to sort everything out quickly and get you back on track within minutes. We’ll be sure to pass the recognition on to him.We also appreciate your feedback on the chat platform experience. If there’s ever anything we can do to make that journey even smoother from the start, we’re always here and ready to help.
Warm regards,
Webafrica Crew