1 reviews | Active since May 2022
Groundhog Day with Webafrica
This has got to be the worst call center that I had to deal with in my life, I canceled our fiber service in Dec because the signal was to what it was supposed to be however in January (my notice month) the speed seemed to be ok so I decided to switch it back on in the first week of Feb, Now this is something they really battle with, I had to explain it 3 times in a matter of one and a half weeks because they keep on showing on their stupid system that I have canceled my service! Then we proceed through the whole matter, every time they transfer you to a new agent to help you because the one you're speaking to can't help you any further you need to start explaining the whole thing again from the beginning ( as I am typing this now I have explained it again to 3 different persons already for the past hour) AND STILL NO END TO THIS!!! I'm already angry with myself that I re-started my service with them...... DON'T GO THERE, YOU WILL SHORTEN YOUR LIFE!
