Great speeds and overall good connectivity

Item: Webafrica
Rating: 4
Author: Niks

Great speeds and overall good connectivity. But recently for the past week I've been experiencing issues with my Wi-Fi after being passed on constantly from different agents I managed to land on Asalinto Z, who is an absolute G.This agent took their time to assist me and got to the bottom of the issue. He/She deserves a raise. On the other hand one of the previous agents named "Prince.S" is useless. At first seemed interested in assisting me but was just quick to pass it on. Like they just ended our conversation by passing it to another agent. WebAfrica please hire more people like Asalinto Z.

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Replies (1)

Webafrica's replyOfficial

24 Mar 2026, 08:32

Hi Niks, thank you so much for taking the time to share this detailed feedback! We’re glad to hear that your speeds and connectivity are generally great, and we truly appreciate you highlighting the exceptional support you received from Asalinto Z. It’s exactly the kind of dedication and care we aim for.We also acknowledge your frustration with the earlier experience and appreciate your honesty. Feedback like yours helps us improve and ensure that all our agents deliver the same high standard of support. Thanks again for sharing, and if you ever need anything further, we’re always here to help. Warm regards,
Webafrica Crew

Webafrica's reply24 Mar 2026, 08:32

Official