P
Pedro

1 reviews | Active since Nov 2023

31 Aug 2026, 13:16

Great service, very prompt turn around time

Great service, very prompt turn around time. I would prefer to be able to call in sometimes as messaging an agent can be tedious and take too long.

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Replies (1)
Webafrica
Webafrica's reply31 Aug 2026, 13:32
Official
Hi Pedro, 
We’re pleased to hear that you received great service and that your query was handled with a prompt turnaround. We also understand your preference for being able to speak to an agent directly, as messaging can sometimes feel time-consuming when you need assistance quickly.We appreciate you sharing both the positive experience and where you feel the support journey could be more convenient.You can also get quick access to support and account tools whenever you need them with the Webafrica app: Webafrica Mobile App Guide (Latest App version: 2.1.15).Warm regards,
Webafrica Crew