Great service at first but I am struggling with the refund at the moment but nevertheless the service was great and the consultants very friendly

Hi Ndoyisile,  

Thank you for your feedback, we really appreciate you taking the time to share your experience. 

We’re glad to hear that the service itself was great and that our consultants were friendly and helpful throughout your interaction. It’s also important feedback regarding the refund process, and we understand how delays or uncer*****y in that area can be frustrating. 

We’ll take this into account as part of improving the overall customer experience, especially around turnaround times and clarity during refund handling. 

Warm regards,
 Webafrica Crew