F
Felicia
1 reviews | Active since Aug 2026
30 Aug 2026, 16:04
Great service all the time
Great service all the time. Just needs improvement on the late payment process.
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Replies (1)
Webafrica's replyOfficial
31 Aug 2026, 12:04Hi Felicia,
It’s great to know that you’ve consistently had a positive experience with our service and support. We also appreciate you pointing out an area where the experience could be improved.We understand that payment-related processes can be particularly important when a service is at risk of interruption. Your feedback around the late-payment process is valuable and highlights an opportunity to make that experience clearer and easier to navigate. We’ll keep working to improve the areas that matter to our customers while maintaining the standard of service you’ve come to expect from Webafrica.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
It’s great to know that you’ve consistently had a positive experience with our service and support. We also appreciate you pointing out an area where the experience could be improved.We understand that payment-related processes can be particularly important when a service is at risk of interruption. Your feedback around the late-payment process is valuable and highlights an opportunity to make that experience clearer and easier to navigate. We’ll keep working to improve the areas that matter to our customers while maintaining the standard of service you’ve come to expect from Webafrica.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
Webafrica's reply31 Aug 2026, 12:04
Official
Hi Felicia,
It’s great to know that you’ve consistently had a positive experience with our service and support. We also appreciate you pointing out an area where the experience could be improved.We understand that payment-related processes can be particularly important when a service is at risk of interruption. Your feedback around the late-payment process is valuable and highlights an opportunity to make that experience clearer and easier to navigate. We’ll keep working to improve the areas that matter to our customers while maintaining the standard of service you’ve come to expect from Webafrica.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
It’s great to know that you’ve consistently had a positive experience with our service and support. We also appreciate you pointing out an area where the experience could be improved.We understand that payment-related processes can be particularly important when a service is at risk of interruption. Your feedback around the late-payment process is valuable and highlights an opportunity to make that experience clearer and easier to navigate. We’ll keep working to improve the areas that matter to our customers while maintaining the standard of service you’ve come to expect from Webafrica.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew