Great product turning sour?

<p>I moved into my apartment in December and got the 100Mbps fibre package and I have been so happy that I have been telling other people in this complex to go with Webafrica as well. I even went as far as contacting their marketing department and offering to put flyers in the post boxes so that other people can share my great experience. Until last week. My internet speeds have dropped from the 100Mbps that I had in the past to a mere 2Mbps for international traffic. I have logged tickets but they have not gotten back to me in 3 days. This is super frustrating since my internet is super slow and I am paying a premium for the service I should be receiving. Will change this rating because like I said I am a happy customer but I am very displeased by this.</p>