LL
Lerato L
1 reviews | Active since May 2026
27 May 2026, 17:48
Great experience unlike other internet service providers where you should call no agent available
Great experience unlike other internet service providers where you should call no agent available. With Webafrica you can WhatsApp them though sometimes it takes a while to be assigned an agent.
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Replies (1)Webafrica's replyOfficial
28 May 2026, 07:38Hi Lerato
Thank you so much for the great feedback! We’re really glad to hear you’ve had a positive experience with us and that our WhatsApp support has made it easier to get in touch compared to traditional call centres.
We do appreciate your note about the wait time to be assigned an agent. While we’re happy to offer convenient channels like WhatsApp, we know that responsiveness is just as important, and we’re continuously working on improving our response times so you can get assistance even faster.
Thanks again for choosing Webafrica and for sharing your experience with us.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew
Webafrica's reply28 May 2026, 07:38
Official
Hi Lerato
Thank you so much for the great feedback! We’re really glad to hear you’ve had a positive experience with us and that our WhatsApp support has made it easier to get in touch compared to traditional call centres.
We do appreciate your note about the wait time to be assigned an agent. While we’re happy to offer convenient channels like WhatsApp, we know that responsiveness is just as important, and we’re continuously working on improving our response times so you can get assistance even faster.
Thanks again for choosing Webafrica and for sharing your experience with us.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew
