S
Shanice
1 reviews | Active since Aug 2026
30 Aug 2026, 01:15
Good service , Mmaba...
Good service , Mmabatho was great and consistent, even tho we couldn't resolve the issue at 1st point she was able to assure me she has done the necessary.
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Webafrica's replyOfficial
31 Aug 2026, 10:58Hi Shanice,
It’s encouraging to know that Mmabatho remained engaged with your query and gave you confidence that the necessary steps were being taken, even when a resolution wasn’t possible straight away.We’ll make sure your recognition reaches Mmabatho. We’ll keep encouraging our consultants to take ownership, communicate clearly and stay committed when a solution requires more than one step.
Stay in control of your fibre service without the wait using the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew
It’s encouraging to know that Mmabatho remained engaged with your query and gave you confidence that the necessary steps were being taken, even when a resolution wasn’t possible straight away.We’ll make sure your recognition reaches Mmabatho. We’ll keep encouraging our consultants to take ownership, communicate clearly and stay committed when a solution requires more than one step.
Stay in control of your fibre service without the wait using the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew
Webafrica's reply31 Aug 2026, 10:58
Official
Hi Shanice,
It’s encouraging to know that Mmabatho remained engaged with your query and gave you confidence that the necessary steps were being taken, even when a resolution wasn’t possible straight away.We’ll make sure your recognition reaches Mmabatho. We’ll keep encouraging our consultants to take ownership, communicate clearly and stay committed when a solution requires more than one step.
Stay in control of your fibre service without the wait using the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew
It’s encouraging to know that Mmabatho remained engaged with your query and gave you confidence that the necessary steps were being taken, even when a resolution wasn’t possible straight away.We’ll make sure your recognition reaches Mmabatho. We’ll keep encouraging our consultants to take ownership, communicate clearly and stay committed when a solution requires more than one step.
Stay in control of your fibre service without the wait using the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew