Good Service from Webafrica

Using the Customer Zone section online makes contacting Web Africa and managing my account easy. It was simple to change my internet package today - I didn't have to jump through hoops or print and scan forms in order to downgrade: I just downgraded my LTE package and it took me about two minutes to do this online.

About 90% of the time when I've had to call the company to sort out an issue the service agents are seriously on the ball: they know what they're talking about and they respond quickly - it's as though the company actually took the time to train their staff well, especially in terms of responding appropriately to you when you call them and you're frustrated by technology messing you about. The agents understand that you want to fix the problem quickly because by the time you call them you're already gatvol.

I moved to Web Africa from Telkom (AKA The Devil) a few years ago and overall I'm happy with the service I receive. Thanks guys!

#BlackFriday