TC
Terence C
1 reviews | Active since Sept 2023
04 Sept 2026, 12:05
Good interaction with agent Juanita
Good interaction with agent Juanita. Response was quick and even took a suggestion for future issues. Hope they make the change. All in all, good service from WebAfrica.
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Replies (1)
Webafrica's replyOfficial
04 Sept 2026, 12:22Hi Terence,
It’s great to hear that Juanita was quick to respond and made the interaction a positive one. We also appreciate you taking the time to share a suggestion for improving the experience. Feedback from our customers helps us identify practical ways to make our processes better. We’ll be sure to recognise Juanita for the helpful service she provided and for taking the time to engage with your suggestion.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Kind regards,
The Webafrica Crew
It’s great to hear that Juanita was quick to respond and made the interaction a positive one. We also appreciate you taking the time to share a suggestion for improving the experience. Feedback from our customers helps us identify practical ways to make our processes better. We’ll be sure to recognise Juanita for the helpful service she provided and for taking the time to engage with your suggestion.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Kind regards,
The Webafrica Crew
Webafrica's reply04 Sept 2026, 12:22
Official
Hi Terence,
It’s great to hear that Juanita was quick to respond and made the interaction a positive one. We also appreciate you taking the time to share a suggestion for improving the experience. Feedback from our customers helps us identify practical ways to make our processes better. We’ll be sure to recognise Juanita for the helpful service she provided and for taking the time to engage with your suggestion.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Kind regards,
The Webafrica Crew
It’s great to hear that Juanita was quick to respond and made the interaction a positive one. We also appreciate you taking the time to share a suggestion for improving the experience. Feedback from our customers helps us identify practical ways to make our processes better. We’ll be sure to recognise Juanita for the helpful service she provided and for taking the time to engage with your suggestion.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Kind regards,
The Webafrica Crew