C
Castro
1 reviews | Active since Jun 2026
05 Jun 2026, 12:47
good fibre company b...
good fibre company but agents taking long to reach out
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Replies (1)
Webafrica's replyOfficial
05 Jun 2026, 13:03Hi Castro,
Thank you for your honest feedback.We’re glad to hear you’re happy with the fibre service itself. At the same time, we understand that waiting a long time for an agent to respond can be frustrating, especially when you need support urgently.Your feedback around response times is noted, as quick and accessible support is just as important as the quality of the connection.Warm regards,
Webafrica Crew
Thank you for your honest feedback.We’re glad to hear you’re happy with the fibre service itself. At the same time, we understand that waiting a long time for an agent to respond can be frustrating, especially when you need support urgently.Your feedback around response times is noted, as quick and accessible support is just as important as the quality of the connection.Warm regards,
Webafrica Crew
Webafrica's reply05 Jun 2026, 13:03
Official
Hi Castro,
Thank you for your honest feedback.We’re glad to hear you’re happy with the fibre service itself. At the same time, we understand that waiting a long time for an agent to respond can be frustrating, especially when you need support urgently.Your feedback around response times is noted, as quick and accessible support is just as important as the quality of the connection.Warm regards,
Webafrica Crew
Thank you for your honest feedback.We’re glad to hear you’re happy with the fibre service itself. At the same time, we understand that waiting a long time for an agent to respond can be frustrating, especially when you need support urgently.Your feedback around response times is noted, as quick and accessible support is just as important as the quality of the connection.Warm regards,
Webafrica Crew