E
Emmanuel
1 reviews | Active since Sept 2026
12 Sept 2026, 15:36
Good day the second ...
Good day the second consultant was great took they re time to help unlike the first one who had zero idea what he was doing.
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Replies (1)
Webafrica's replyOfficial
14 Sept 2026, 10:11Hi Emmanuel,
We appreciate you sharing both sides of your experience. It’s encouraging to hear that the second consultant took the time to understand the situation and provide the support you needed, especially after the first interaction left you feeling let down. We’ll make sure the positive feedback is recognised, while also taking your comments on the initial assistance into consideration as we continue working towards more consistent support across every interaction.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
We appreciate you sharing both sides of your experience. It’s encouraging to hear that the second consultant took the time to understand the situation and provide the support you needed, especially after the first interaction left you feeling let down. We’ll make sure the positive feedback is recognised, while also taking your comments on the initial assistance into consideration as we continue working towards more consistent support across every interaction.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
Best regards,
Webafrica's reply14 Sept 2026, 10:11
Official
Hi Emmanuel,
We appreciate you sharing both sides of your experience. It’s encouraging to hear that the second consultant took the time to understand the situation and provide the support you needed, especially after the first interaction left you feeling let down. We’ll make sure the positive feedback is recognised, while also taking your comments on the initial assistance into consideration as we continue working towards more consistent support across every interaction.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
We appreciate you sharing both sides of your experience. It’s encouraging to hear that the second consultant took the time to understand the situation and provide the support you needed, especially after the first interaction left you feeling let down. We’ll make sure the positive feedback is recognised, while also taking your comments on the initial assistance into consideration as we continue working towards more consistent support across every interaction.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
Best regards,