Gatvol is too nice for them!

I have no words, just a copy and paste, because i have been sitting on the phone since the installation date on the 11th of June and still have no internet . now the 19th.. Good Day

I paid for June on the 8th I got a Welcome on the 9th Fibre pulled in on the 10th Got Username on the 11th Connected, but no Internet 12th Friday 13th Dino on Whatsapp referred me to accounts. I tried to explain, that this is a new service. He dropped the call. Saturday, Great service from Amanda, she checked the link, fine. ESCALLATED ref.- ISP-175574 Ticket ***, *** Monday, Ticket closed #18783

Tuesday, Still no action, Sibongile Moss, nothing. Ludwe, ESCALLATED, ISP ref.- 176500

Wednesday 17th..Still no communication

NOW 21:45 PM… Site shows a network problem. Tried again this morning, 18th can not get through and when I did get to a person, he transferred me to the technical staff but they dropped the call. I have had no service since the 11th (Do I qualify for rebate?) I had to buy LTE bandwidth at R500.00 to keep going.

Timothy Dudley Bww04@wafibre

I have my son in law calling as well, nothing. They were quick to install, but after sales service. non-existent.