FYZ33 Web Africa

Web Africa has charged me for services i did not request. I have tried resolving this with them for almost 3 hours on their live chat, and still have not been able to resolve. They have debited my account for R1881 and when i queried it was told this was for top ups i requested on my Voip line. I told them i did not use the voip that musch and it is after all uncapped. The top ups were for R99, R400, and R500. Calls were made to United Kingdom, Morocco, Albania, Russia, and Zimbabwe. If this is not a clear idication that there is an error on the system then i must be the dumbest person around, because i know i did not call anybody other than 2 numbers i supp**** them with and still they refuse to refund me. I reversed the debit order and yesterday and this morning received a notification from the bank that a card payment was made to them for R1931 this is for the top ups and failed debit order R50. I again tried to resolve this but they are of no help. The only way they could do a card payment is by going into my customer portal and click on the pay now. I changed the password yesterday and only i know the password yet a paimanet was made to them. I contacted the bank who adised me tat my card is comprimised and i had to cancel my card. This is all because they do not want to help me. And took it upon themselves to get the money one way or another. I am want to warn all WeAfrica clients, please cancel your cards on your customer portal or remove the details. If they bill you wronhly they will access your account and will take the money. This is a ahuge bridge and is concidered *****. The bank is aware of this and is cyurretnly investigating the matter. I will have feedback from them in the next 7 days..