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Chelestine B
1 reviews | Active since May 2024
10 Oct 2024, 15:27
FURIOUS AT THE PATHETIC SERVICE!!!!
I have been trying to get my line activated, EVERYONE I SPEAK TO THERE GIVES ME A DIFFERENT STORY, ONLY PEOPLE YOU CAN CALL IS SALES AND WHEN EVER YOU ASK TO BE TRANSFERED NO THEY WILL GET PEOPLE TO CALL YOU BACK IT NEVER HAPPENS!!! YOU SPEAK TO THEM ON THE CHAT LINE PROMISES OF ESCALATIONS AND FOLLOW UPS NEVER HAPPENS!!! THEY WOULD TRANSFER YOU TO A DIFFERENT AGENT THAT TRANSFER YOU BACK BECAUSE ONE AGENT DONT UNDERSTAND WHY THE OTHER TRANSFERED YOU!!! MOST PATHETIC SERVICES I HAVE EVER EXPERIENCE AFTER ALL THE CALLS ALL THE CHATS STILL MY ISSUE HAS NOT BEEN RESOLVED!
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Chelestine B's updateReviewer Update
11 Oct 2024, 14:08NO ONE CALLED ME BACK WITH THIS ISSUE THAT HAS STILL NOT BEEN SORTED OUT!! I JUST SPOKE TO A VERY RUDE MALE IN THE SALES DEPARTMENT SEEKING ANSWERS HE DROPPED THE PHONE IN MY EAR SIMPLY BECAUSE THEY CAN!!! I AM EXTREMELY UNHAPPY WITH THIS COMPANY BEEN TRYING TO SHORT OUT THIS MATTER SINCE THE 27TH SEPTEMBER 2024 IS THERE A MANAGER ANYONE THAT CAN CALL ME TO ASSIST ME
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Chelestine B's update11 Oct 2024, 14:08
Reviewer Update
NO ONE CALLED ME BACK WITH THIS ISSUE THAT HAS STILL NOT BEEN SORTED OUT!! I JUST SPOKE TO A VERY RUDE MALE IN THE SALES DEPARTMENT SEEKING ANSWERS HE DROPPED THE PHONE IN MY EAR SIMPLY BECAUSE THEY CAN!!! I AM EXTREMELY UNHAPPY WITH THIS COMPANY BEEN TRYING TO SHORT OUT THIS MATTER SINCE THE 27TH SEPTEMBER 2024 IS THERE A MANAGER ANYONE THAT CAN CALL ME TO ASSIST ME