1 reviews | Active since May 2016
Full month bill for last minute upgrade
<p>I had to pay for a full month's service after upgrading my package to a paid package at the end of the month. </p> <p>Forcing one to pay for a full month while only being able to use the service being paid for for only 3 days is the worst strategy I have ever seen. I will never use this service again if this is how they work. Also I waited more than 2 weeks for a reply on my ticket and I struggled to cancel my package for 3 days, receiving errors every time. Now that cancellation is pending. Its for more than 2 months. </p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah