Frustration trying to communicate with Webafrica

I have been trying the whole day to try and cancel my subscription.I have phoned (rings and eventually cuts off),sent an e-mail (received automated response that my ticket is closed) and been on their Watsapp the whole day waiting for an agent to call back.Out of desperation I have tried the reception option and Sales with the same result.All I want to do is cancel my subscription, are there no human beings working at Webafrica?