N
Ntomboxolo
1 reviews | Active since Mar 2026
08 Sept 2026, 13:48
Frustrating Horribl...
Frustrating Horrible Bad Unprofessional ******* **** full Uncalled for Stressful Time consuming Inconsiderate of customers
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
08 Sept 2026, 14:04Hi Ntomboxolo,
We understand how frustrating it must be to have had an experience that left you feeling unsupported and that your expectations as a customer were not met. When customers reach out for assistance, they should feel heard, valued, and confident that their concerns are receiving the attention they deserve. This is not the level of service we aim to provide, and we'd appreciate the opportunity to better understand what happened and assist where we can. If your query is still outstanding, please send us a direct message via Hello Peter with details of the assistance you require, and we'll be happy to take a closer look and determine the best way forward.Your feedback has been taken seriously and will be shared with our Service Quality Team for review and improvement. Feedback such as yours helps us identify opportunities to enhance the service experience we provide and ensure we continue working towards meeting our customers expectations.
Warm regards,
Webafrica Crew
We understand how frustrating it must be to have had an experience that left you feeling unsupported and that your expectations as a customer were not met. When customers reach out for assistance, they should feel heard, valued, and confident that their concerns are receiving the attention they deserve. This is not the level of service we aim to provide, and we'd appreciate the opportunity to better understand what happened and assist where we can. If your query is still outstanding, please send us a direct message via Hello Peter with details of the assistance you require, and we'll be happy to take a closer look and determine the best way forward.Your feedback has been taken seriously and will be shared with our Service Quality Team for review and improvement. Feedback such as yours helps us identify opportunities to enhance the service experience we provide and ensure we continue working towards meeting our customers expectations.
Warm regards,
Webafrica Crew
Webafrica's reply08 Sept 2026, 14:04
Official
Hi Ntomboxolo,
We understand how frustrating it must be to have had an experience that left you feeling unsupported and that your expectations as a customer were not met. When customers reach out for assistance, they should feel heard, valued, and confident that their concerns are receiving the attention they deserve. This is not the level of service we aim to provide, and we'd appreciate the opportunity to better understand what happened and assist where we can. If your query is still outstanding, please send us a direct message via Hello Peter with details of the assistance you require, and we'll be happy to take a closer look and determine the best way forward.Your feedback has been taken seriously and will be shared with our Service Quality Team for review and improvement. Feedback such as yours helps us identify opportunities to enhance the service experience we provide and ensure we continue working towards meeting our customers expectations.
Warm regards,
Webafrica Crew
We understand how frustrating it must be to have had an experience that left you feeling unsupported and that your expectations as a customer were not met. When customers reach out for assistance, they should feel heard, valued, and confident that their concerns are receiving the attention they deserve. This is not the level of service we aim to provide, and we'd appreciate the opportunity to better understand what happened and assist where we can. If your query is still outstanding, please send us a direct message via Hello Peter with details of the assistance you require, and we'll be happy to take a closer look and determine the best way forward.Your feedback has been taken seriously and will be shared with our Service Quality Team for review and improvement. Feedback such as yours helps us identify opportunities to enhance the service experience we provide and ensure we continue working towards meeting our customers expectations.
Warm regards,
Webafrica Crew