Frustrating at first because the service is slow and the fact that theres no quiries call center is more Frustrating but however their agent Nsuku M is a star he or she made sure my query is resolved because I was ready to cancel

Hi Craig,
Thank you for taking the time to share this with us. Even when the journey starts off frustrating, having someone step in, stay committed, and see your query through to resolution can completely change how the experience feels, and it’s great to hear that Nsuku M did exactly that for you.
We really appreciate you highlighting the effort and care shown here. We’ll continue working on improving response times and support access so future interactions feel smoother from the start. 
Warm regards,
Webafrica Crew