FRUSTRATED WEBAFRICA CLIENT MITCHELL'S PLAIN

VERY DISAPPIONTED IN SERVICE OF WEBAFRICA I've been waiting since 31/05/2021 for a debit order payment service to be deducted in order for my fibre service to be activated. I've been complaining on their customer WhatsApp system daily, only to be transferred to about 6 agents daily without service/complaint being resolved. A service which should have uplifted our community has turned out to be very frustrating as I'm not able to work from home, my son is not able to participate in home schooling and no form of entertainment being enjoyed by my family what so ever. Service activation was loaded on their system but when I click on payment an ERROR reflect. I was informed that my previous 28 day cash service is blocking the debit order service from being activated, which was suppose to be CANCELLED by Vumatel. I was told to contact them again at 12pm today, it is now 13:15 and I have already been transferred to 3 different agents: *** - AGENT KEVIN, *** - AGENT COURTNEY, *** - AGENT ASHRAF with success or positive feedback available.

WEBAFRICA PLEASE PUT IS OUT OF MISERY AND ASSIST/ACTIVATE OUR FIBRE SERVICE ASAP