Frustrated, irritated and disgusted with Webafrica.

I'm highly irritated and frustrated with Webafrica. Funds was taken off my account and order were duplicated TWICE (paid for services 4 times). To try and speak to someone is really frustrating as you are transferred from one person to the other and have to explain your whole scenario over again. Eventually you get a call logged, and then it comes to follow-up every day. No one gets back to you. I have received two credits thus far and then they tell you that it will be offset against your monthly invoices!!! Nobody is interested in your frustration and just tell you that they are sorry and still investigating, I have asked for someone to call me.... another 2 days has passed and STILL waiting someone to contact me!!!! I just want my query to be resolved and rest of the goods still outstanding on my original order to be sent to me.