LD
Lynette D

1 reviews | Active since May 2015

03 Jan 2026, 15:24

Frustrated

I'm at my wits end the incompetence of the agents is appalling. I have been trying to get assistance from Thursday and to date has still not been resolved. The agents keep ending chats without assisting me. I'm really frustrated. I have lost 2 days work because of this. This is really frustrating

0
Replies (6)
LD
Lynette D's update04 Jan 2026, 08:42
Reviewer Update
This is day 4 and I'm still not getting assistance on both the watsapp and webpage
Your agents are so *********** the only thing they competent in is transferring you!!!!!!!
And what's more frustrating there is not notes on the system you have to explain you issue to every agent you speak to
What a nightmare!!!!!!!!!!!!!!!
LD
Lynette D's update04 Jan 2026, 08:52
Reviewer Update
This is day 4 and I'm still not getting assistance on both the watsapp and webpage
Your agents are so *********** the only thing they competent in is transferring you!!!!!!!
And what's more frustrating there is not notes on the system you have to explain you issue to every agent you speak to
What a nightmare!!!!!!!!!!!!!!!
LD
Lynette D's update05 Jan 2026, 13:10
Reviewer Update
This is day 4 and I'm still not getting assistance on both the watsapp and webpage
Your agents are so *********** the only thing they competent in is transferring you!!!!!!!
And what's more frustrating there is not notes on the system you have to explain you issue to every agent you speak to
What a nightmare!!!!!!!!!!!!!!!
LD
Lynette D's update05 Jan 2026, 13:10
Reviewer Update
The worse service ever !!!!!!!!!!!!!!!!!!!!!!!!!!
LD
Lynette D's update05 Jan 2026, 13:12
Reviewer Update
it is now 13h00 and i still have not received any assistance , Day 4 ,im on the chat from 08h00 , been transferred for the 100th time

LD
Lynette D's update05 Jan 2026, 13:15
Reviewer Update
FrustratedI'm at my wits end the incompetence of the agents is appalling. I have been trying to get assistance from Thursday and to date has still not been resolved. The agents keep ending chats without assisting me. I'm really frustrated. I have lost 2 days work because of this. This is really frustrating