Frustrated and angry

I am beyond UPSET with the level of service I have recieved from Vumatel and Webafrica. Between the two SPs I don't know who actually is supposed to assist me with the connection for my installation. I requested for an installation on the 11/05/2020 and paid for it the same day. This was then installed on the 12/05/2020. Up to thus far, I am still NOT connected. Technicians came to my house to change the router twice, and still I am NOT connected. I have been calling, your agents will put me on hold for forever and then hang up on me. I'll be working from home from tomorrow, and have no idea how I am gonna perform my duties.

Had I known this was gonna be such a nightmare, I would have opted for another SP instead