From World Class to Gutter!

After having decent service from Webafrica when I signed up for them, its went to the worst ever! I've been paying via EFT since I started with then added a VOIP line and then suddenly a Debit Order facility is pushed through?? After raising it MONTHS AGO, nobody cares to sort the matter out, and calling the call centre is even more of a struggle - you hold for 15 minutes for them to drop the call. Now, they debited my account after an EFT and i've been querying the refund/credit for OVER A MONTH and nobody is assisting me...

There are cheaper options out there but I chose Webafrica because of service.... which is now non-existent!