1 reviews | Active since Jan 2020
From good to bad as everything els in SA
I was always happy with Webafrica and the service that they provided. I moved from telkom to Webafrica due to the utter lack of service at telkom. For a while internet service was provided by other companies other then telkom. Once Webafric got into "bed" with telkom it seams that the Rot from telkom got a hold on them. I currently have LTE via Webafrica that is supp**** from telkom. To see internet usage is a night mare as the 2 systems do not sync up well. You have to be on the LTE network do view your usage. If not then sorry you need to contact webafrica. Other issue i orderd fiber as the LTE is costing me an arm and a leg especialy during lockdown. The company that was to install the fiberbox came out said that they cant do the instalation and that they will escalate it. That was almost 2 months ago (today 22.07.2020) i have called webafrica about this also but still nothing form them or the company that does the fiber instalation. So now during lockdown i need to top up atleast 3times. Top up takes forever to approve. I run out of data cant continue work from home as i do require internet for that. Try to call you are on hold for over an hoir and the "super quick" whatsapp live chat i never get a responce in under half an hour during the day.
