1 reviews | Active since May 2015
From BAD service to NO service
<p>I am a new customer and received the new rooter via Webafrica. 4 weeks later the rooter stopped working (6March). I phoned and reported it 4 times, I've booked it on Webafrica and received a ticket number. I also sent various mails.</p> <p>To date no one bothered to assist me. I had 3 people phone me advising they will assist me but they didn't.</p> <p>They are great when they sell you their business, but when it comes to assistance they really suck at it. The rooter is supposed to be under a quarantee - yet no efford to assist in replacing it.</p> <p>This is my second complaint on Hello Peter. </p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah