********** ISP

I wanted to change my ISP to Webafrica and I thought everything was arranged and in order. When the date came for the fibre line transfer I was told it can take up to 5 business days to get my line active again. So I told them that I am not interested anymore and got it active within 2 hours from another ISP. I have also told them that I don not want any hardware or installation from them as I have my own equipment and the line is already installed. So 2 months later I receive an invoice for the "active line" and I followed up on it and they claim that my line is active and I am responsible for the bill. I refuse to pay and they debit me anyway, I went to the bank and reversed the debit order. The next month my account was still active and I get another invoice. Now they charge me for delivery of equipment, line installation and the for the time the line was active. I have asked them via email to send me the documents from the infrastructure owner to verify that my fibre was active with them, proof that they have installed the line and proof that that I have received the so called router. Now they don't respond. I am not wasting time with useless Whatsapp chats, never ending phone calls and emails. They don't want to resolve their trouble causing systems. They are quick to hand you over if they are in the wrong and to threaten you with credit scores. DO NOT MAKE USE OF THESE GUYS!