NS
Nico S

1 reviews | Active since Sept 2020

02 Dec 2020, 07:22

********** Actions by Webafrica

Once again Webafrica outdid themselves on very very poor customer engagement and service. They now deducted money from my account that was unauthorised, without sending me a statement or notification about it. They charged me for things they are responsible for.

I cancelled my service with them in September due to Webafrica disconnecting me with no reason or authorisation and never reconnecting me even though I afforded them a week to do so.

They charged me for both the month of Septemeber 2020 and October 2020 but never provided me with a service.

How can you Webafrica charge for connecting fees when you have never connected me in the first place.

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