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How many WebAfrica agents does it take to cancel your service and keep on charging you for it? That would be 3. Sibongile, Puseleto and Melissa. I requested to cancel my service more than two months ago. I send an request clearly indicating when then service must be cancelled and it was confirmed by WebAfrica. I however received an email from WebAfrica with entirely different date as previously confirmed by them. Needless to say I had to start the process all over again. After confirming all the dates with Sibongile I again received a cancellation email a month early and I was requested to return my rooters within a period that my internet should still be active. To put the icing on the cake I was charged for a month I have no internet access since my connection was cancelled prematurely after confirming these dates with 3 WebAfrica agents!!!!!!!