For the month of August I was having in issue where they weren't accepting my payment

For the month of August I was having in issue where they weren't accepting my payment. An agent of webafrica promised to resolve my query however he ended up linking my bank account to someone else's account and deducted for my fiber package and the other person's wifi, there was a lot of back and forth with them assuring me the money would be refunded and the issue sorted out however the money has not been refunded and the issue still not sorted out. Last night webafrica did it again and I've been on the phone with them since 8am it is not 14:30 and the issue still has not been resolved. I would not recommend webafrica to anyone.