VG
Vincent G

1 reviews | Active since Jun 2012

01 Dec 2015, 10:53

Fixed my account issue in a flash

I had an issue where my nighttime downloads were subtracted from my anytime bundle, I called Web Africa and they assured me that this will be fixed on the same day.<br> <br> I sent an email to support just to get a ticket number to follow up on, and as I sent the email I refreshed my screen and the issue was sorted and all the data was credited, this all in the space of 1,5 hours.<br> <br> Web Africa, you guys are AWESOME!!<br> <br> Great service as always, keep up the good work.<br> <br> This is why I'll never use another ISP, you guys rock!

0
Replies (1)
Webafrica
Webafrica's reply01 Dec 2015, 17:48
Official
Hello vgxlia,

Wow! Thank you for your awesome feedback.

I've passed this compliment onto the rest of our support team.

Regards
Mujeeb
Online Team