VG
Vincent G
1 reviews | Active since Jun 2012
01 Dec 2015, 10:53
Fixed my account issue in a flash
I had an issue where my nighttime downloads were subtracted from my anytime bundle, I called Web Africa and they assured me that this will be fixed on the same day.<br> <br> I sent an email to support just to get a ticket number to follow up on, and as I sent the email I refreshed my screen and the issue was sorted and all the data was credited, this all in the space of 1,5 hours.<br> <br> Web Africa, you guys are AWESOME!!<br> <br> Great service as always, keep up the good work.<br> <br> This is why I'll never use another ISP, you guys rock!
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Replies (1)Webafrica's replyOfficial
01 Dec 2015, 17:48Hello vgxlia,
Wow! Thank you for your awesome feedback.
I've passed this compliment onto the rest of our support team.
Regards
Mujeeb
Online Team
Wow! Thank you for your awesome feedback.
I've passed this compliment onto the rest of our support team.
Regards
Mujeeb
Online Team
Webafrica's reply01 Dec 2015, 17:48
Official
Hello vgxlia,
Wow! Thank you for your awesome feedback.
I've passed this compliment onto the rest of our support team.
Regards
Mujeeb
Online Team
Wow! Thank you for your awesome feedback.
I've passed this compliment onto the rest of our support team.
Regards
Mujeeb
Online Team
