First tym I was not ...

Hi Ohk,
Thank you for taking the time to share your feedback with us. We appreciate your honesty and are glad to hear that while things were unclear at first, your experience has improved and you’re now feeling happy with how everything works. It’s great to know that once things were explained and understood, the service met your expectations. 
We look forward to continuing to make your experience simple and satisfying going forward. 
Warm regards,
Webafrica Crew