Finally was able to get reconnected after a week

Hi Mbongeni
We’re glad to hear you’re back online! 💗 A week without your connection is certainly a long wait, so we appreciate you sticking with us while the reconnection was sorted out.It’s great to know that our WhatsApp support worked well for you too. We’ll keep working to make getting help as quick and straightforward as possible. 😊You can also use the Webafrica App to manage your services and account whenever it suits you. 

Kind regards, 
The Mweb Team