1 reviews | Active since Jan 2013
Fibre - What Fibre ???
I ordered Fibre at the end of March 2017 only to have it installed beginning October 2017. Since the initial install there have been nothing but issues. The worst is that I am the one constantly calling the Support and not once has anyone called me back with an update. I signed up for a 20/20 package only to have a 20/2 setup for me and going on two weeks to have this resolved and yet the money gets deducted from my bank account for the full service. Webafrica keeps passing the buck saying its VumaTel, not its Britelink....as my service provider I expect service from you and not your wholesale partner...why do I have to do the running around...my time my phone bill...unfair....please up your game.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah